Privacy Policy for the Use of GetSnapp Services

Version 1.0 — Effective as of 01.05.2025
Last Updated: 17 May 2025

1. Introduction

This Privacy Policy describes how GetSnapp LLC ("GetSnapp", "we", "us", or "our"), a company incorporated in the Dubai, United Arab Emirates, collects, processes, uses, and protects personal and non-personal data when you access or use our website, applications, or any services provided through the GetSnapp platform (collectively, the "Platform").

We are committed to data minimization, anonymization, and privacy by design. Our services are designed to operate without requiring user registration or persistent personal identification. Where data is processed, it is done solely to deliver functionality, improve our services, and fulfill our legal obligations.

This policy is compliant with global data protection laws, including:

  • General Data Protection Regulation (GDPR) — EU/EEA/UK
  • California Consumer Privacy Act (CCPA/CPRA) — United States
  • UAE Personal Data Protection Law (PDPL)
  • Brazil's Lei Geral de Proteção de Dados (LGPD)
  • Canada's PIPEDA

By accessing or using the Platform, you consent to the practices described herein.

2. What Data We Collect

We do not collect or retain personally identifiable information (PII) unless voluntarily provided through direct communication. However, we collect and process the following categories of data:

2.1 Technical and Usage Data

  • IP addresses (transiently for security and delivery purposes)
  • Browser type, device type, and operating system
  • Interaction metrics such as page visits, time spent on the Platform, and navigation flows
  • Flyer generation metrics, including the number of downloads, types of flyers used, and associated categories (e.g., by company or template type)

2.2 Cookies and Tracking Technologies

We use cookies, tracking pixels, and similar technologies for the following purposes:

  • Essential cookies to enable core platform functionality
  • Analytics cookies (e.g., Google Analytics) to monitor Platform performance and user interactions
  • Remarketing cookies and tracking pixels (e.g., Meta, Google Ads) for promotional campaigns

2.3 Voluntarily Submitted Information

If you contact us via email (info@getsnapp.ai), we process your message solely to respond to the inquiry.

3. Legal Basis for Processing

We rely on the following lawful bases under applicable data protection laws:

  • Contractual necessity — to provide flyer generation and related functionality
  • Legitimate interest — to improve service functionality, enhance user experience, and secure our systems
  • Consent — for the use of remarketing and non-essential cookies
  • Legal obligation — where required for compliance with applicable laws

4. Data Retention

Uploaded images and generated flyers are retained only temporarily for processing and downloading. Files are stored in encrypted AWS infrastructure and automatically deleted within minutes after session completion.

No user-uploaded content is stored persistently or linked to any personally identifiable profile. Feedback and inquiries submitted via email are retained only as long as necessary to resolve the inquiry.

5. Data Security

We implement robust organizational and technical measures to protect data integrity and confidentiality, including:

  • AES-256 encryption for data at rest
  • TLS encryption for data in transit
  • Access control using AWS Identity and Access Management (IAM)
  • Automated deletion via server-side lifecycle policies
  • Security monitoring and auditing via industry-standard tools

6. International Data Transfers

All data is processed within secure, high-availability infrastructure provided by Amazon Web Services (AWS)...

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7. User Rights

Subject to your jurisdiction, you may have the following rights:

  • Right to access your data
  • Right to request correction or deletion
  • Right to object to certain processing activities
  • Right to withdraw consent where applicable

Note: Because GetSnapp does not store persistent PII, some rights may not be applicable. However, all requests will be evaluated in accordance with applicable law.

Requests can be made via email to: info@getsnapp.ai

8. Children's Data

The Platform is not intended for users under 13 or 16 (jurisdiction-dependent). We do not knowingly collect data from minors.

9. Third-Party Services

We use the following third-party services:

9.1 Infrastructure & Hosting

  • Amazon Web Services (AWS): secure hosting and temporary processing

9.2 Analytics & Tracking

  • Google Analytics and Google Tag Manager

9.3 Advertising & Remarketing

  • Meta Pixel, Google Ads

9.4 Communication

  • Google Workspace

9.5 Referral System

Cookie-based referral tracking for campaign performance. Anonymous; no personal data stored.

All providers are bound by confidentiality and data protection agreements.

10. Policy Updates

We may update this Privacy Policy from time to time. All updates will be posted on our website with the "Last Updated" date amended. Your continued use of the Platform after such updates constitutes acceptance of the revised terms.

11. Contact Us

For questions, complaints, or requests related to this Privacy Policy, please contact:

GetSnapp

Email: info@getsnapp.ai